How do I sign up to receive my monthly statements on-line?
Just click on the “On-Line Statement Login”, located at the bottom right hand corner of every page. This will bring you to the on-line statement login page. Next, click on the “Register” button and fill in the required information. Then, click on the “Submit Registration” button to complete the process. Your registration will then be submitted to us and you will be sent an e-mail with your login (account number) and password. (Keep this information as you will need your login and password to access your monthly statement.)

Once I have received my login and password how do I view my monthly statement?
Go to the on-line statement login page and enter your login (account number) and your four-digit password. Once you have logged in, you can choose a statement to view. Your most recent statement is routinely listed in the statement date box. Click on the “View Statement” button to view your monthly statement.

What if I want to view previous month statements?
Just click on the drop down arrow button located beside the default statement date and then select the date you wish to view. For your convenience, a minimum of twelve months of statement history is available for viewing.

What if I wish to change my password to one that is more user friendly?
You can change your password at any time by clicking on the “Change Customer Info” button, once you have logged in. Be sure to delete your existing password before entering a new password. Once you have entered your new password click on the “Submit Changes” button to accept your revision.

I am an EnergyCard™ or FUELNet™ customer, how do I view my monthly usage report?
By simply clicking on the “Monthly Usage Report” button located at the bottom of your statement page. If you wish to return to your statement, click on the “View Statement” button located at the bottom of your usage report page. (You can toggle back and forth to view your monthly usage report or your monthly statement by clicking on the appropriate button.)

What if I have a question concerning my UPI account?
Click on “Inquiries?” under the Customer Care section of our website. This will lead you to a format in which you may submit your question. A Customer Care Representative will be in touch with you before the end of the next business day.


Inquiries?